How long will it take for my products to arrive?

Entourage pulls data directly from Amazon via API. It may take up to 24 hours for data to arrive.

It may take up to 24 hours for data to arrive.

If, after 24 hours, your products and sales data have not arrived, please contact support and let us know immediately. You may contact support via our live chat widget or via email.

Products must have sales data in order for Amazon to transfer their information via API. If you do not see a new product in Entourage, place it into an automatic campaign so that it generates sales data, and Entourage will then be able to automatically populate the product and its related campaigns.